The flexible shop management tool designed for instrument repair techs and loaded with customizable features to meet your operational needs.
Sound familiar?
Sticky notes, spreadsheets, memory β it works until it doesn't. One missed job or a miscommunication with a customer can cost you a relationship.
Balancing hands-on repair with keeping customers in the loop is a second job in itself. Without a system, something always slips through.
You know you ordered those tuners β somewhere. Disorganized inventory means lost time, double-orders, and delays you can't explain to the customer.
What's inside
Built around the real workflow of a repair shop β not adapted from generic small-business software.
Create, track, and manage jobs from intake through pickup with customizable progress stages and full job history.
Give customers a way to check their own job status with a simple work order number β no phone tag required.
Professional itemized invoices with configurable tax rates, payment links, and deposit tracking built in.
Attach photos to any job for intake documentation, repair progress, and customer reference β all organized by work order.
Track parts, supplies, and stock levels. Know what you have, what you need, and what's tied to an open job.
Revenue, job volume, turnaround time, and more β an at-a-glance view of how your shop is actually performing.
How it works
Tech's App-rentice follows your natural repair workflow β so getting started takes minutes, not days.
Log the customer, instrument, and repair details at intake. Set an estimated delivery date and attach intake photos β everything is on record from day one.
Move the job through your shop's stages as work progresses. Log customer contact, add photos, and let the portal handle status inquiries automatically.
Generate a professional invoice from the completed work order, collect payment, and mark the job complete β with full history intact for future reference.
Get in touch
Tech's App-rentice is currently in beta. Reach out to request access or ask a question β we'd love to hear from you.